https://ewu.status.freshservice.com/ en-us Wi-Fi servers will be upgraded and EWUsecure and eduroam will have intermittent outages for the duration of the maintenance. Residential ewuhousing and campus' EWUGuest will be unaffected. Sun, 24 May 2026 15:00:00 +0000 https://ewu.status.freshservice.com/incidents/227 https://ewu.status.freshservice.com/incidents/227 Maintenance Module maintenance performed by Ellucian. Sat, 23 May 2026 01:00:00 +0000 https://ewu.status.freshservice.com/incidents/228 https://ewu.status.freshservice.com/incidents/228 Maintenance Scheduled System Maintenance: May 16th We have scheduled a routine maintenance window for Constituo Integration Suite. During this window, Constituo will be performing an upgrade to their infrastructure. The upgrade is part of their continued effort to provide a secure, stable, and efficient environment for all of our integrations across the enterprise. Maintenance Window Date: Saturday May 16, 2026 Time: 5am PT to 8am PT During this maintenance window, the system will NOT be accessible. During this maintenance window, the system will not be accessible and scheduled tasks will not be run. Scheduled tasks that are scheduled to run within this window will run when the system is restored. Sat, 16 May 2026 12:00:00 +0000 https://ewu.status.freshservice.com/incidents/226 https://ewu.status.freshservice.com/incidents/226 Maintenance We are currently aware of a widespread security incident affecting Canvas LMS, resulting in a total service outage. At this time, users are unable to log in or access course materials. Because this is an active situation, we do not currently have an estimated time for restoration. We are monitoring the situation closely and will provide updates as soon as more information becomes available. Thu, 07 May 2026 20:14:00 +0000 https://ewu.status.freshservice.com/incidents/225 https://ewu.status.freshservice.com/incidents/225 Incident Monthly PROD OS Patching performed by Ellucian. Sun, 03 May 2026 03:00:00 +0000 https://ewu.status.freshservice.com/incidents/224 https://ewu.status.freshservice.com/incidents/224 Maintenance The RPTD database does not have current data. Wed, 29 Apr 2026 16:45:00 +0000 https://ewu.status.freshservice.com/incidents/223 https://ewu.status.freshservice.com/incidents/223 Incident The Production Reporting Database (RPTP) is throwing policy errors on multiple tables. I'm opening a case with Ellucian support to address the issue. Tue, 21 Apr 2026 13:33:00 +0000 https://ewu.status.freshservice.com/incidents/222 https://ewu.status.freshservice.com/incidents/222 Incident Inside.ewu.edu is undergoing maintenance and will be unavailable until approximately 8:30 AM PST. Tue, 21 Apr 2026 12:00:00 +0000 https://ewu.status.freshservice.com/incidents/221 https://ewu.status.freshservice.com/incidents/221 Maintenance We are investigating multiple reports of slowness and failure to load on the Banner Admin Pages. Mon, 20 Apr 2026 16:01:00 +0000 https://ewu.status.freshservice.com/incidents/220 https://ewu.status.freshservice.com/incidents/220 Incident Banner monthly upgrades performed by Ellucian. Fri, 17 Apr 2026 03:00:00 +0000 https://ewu.status.freshservice.com/incidents/218 https://ewu.status.freshservice.com/incidents/218 Maintenance The RPTP instance has not been syncing with PROD since a little before 9:00 AM. The reporting data is not current. We've opened a case with Ellucian. Wed, 15 Apr 2026 15:55:00 +0000 https://ewu.status.freshservice.com/incidents/219 https://ewu.status.freshservice.com/incidents/219 Incident PERSON and PERSON_DETAIL data will be temporarily unavailable while I perform a data repair so that I can pull the 202620 Census Freeze data. I'll let you know when they are available. This shouldn't take too long. Mon, 13 Apr 2026 15:40:00 +0000 https://ewu.status.freshservice.com/incidents/217 https://ewu.status.freshservice.com/incidents/217 Incident Ellucian performed tasks to prepare our system for the upcoming Fall 2026 registration cycle. Mon, 13 Apr 2026 01:00:00 +0000 https://ewu.status.freshservice.com/incidents/214 https://ewu.status.freshservice.com/incidents/214 Maintenance Wireless and wired connections across the Cheney and Spokane campuses are down. The cause is unknown and is being actively investigated by our network and infrastructure team. Fri, 10 Apr 2026 19:40:00 +0000 https://ewu.status.freshservice.com/incidents/216 https://ewu.status.freshservice.com/incidents/216 Incident Our Constituo service (data ingest pipeline) will undergo a planned upgrade tonight. No other services including Banner services will be affected during this maintenance. Fri, 10 Apr 2026 00:00:00 +0000 https://ewu.status.freshservice.com/incidents/215 https://ewu.status.freshservice.com/incidents/215 Maintenance Banner Admin Pages currently undergoing planned maintenance. Sun, 05 Apr 2026 06:30:00 +0000 https://ewu.status.freshservice.com/incidents/213 https://ewu.status.freshservice.com/incidents/213 Maintenance The Banner reporting database is currently not syncing with PROD. Reports and some Spring Quarter processing does not have current data. Thu, 26 Mar 2026 09:15:00 +0000 https://ewu.status.freshservice.com/incidents/212 https://ewu.status.freshservice.com/incidents/212 Incident We are scheduling UPS upgrade for Red Barn that will also impact Town House Laundry and Building Maintenance Repair. There may be a brief interruption of networked devices, i.e phones, workstations, wireless, printers, etc. Mon, 23 Mar 2026 21:00:00 +0000 https://ewu.status.freshservice.com/incidents/210 https://ewu.status.freshservice.com/incidents/210 Maintenance The RPTD database has not been syncing with PPRD. The data is not current. Thu, 19 Mar 2026 17:00:00 +0000 https://ewu.status.freshservice.com/incidents/211 https://ewu.status.freshservice.com/incidents/211 Incident We are scheduling UPS upgrade for SUR and IAS. There may be a brief interruption of networked devices, i.e phones, workstations, wireless, printers, etc. Wed, 18 Mar 2026 22:00:00 +0000 https://ewu.status.freshservice.com/incidents/205 https://ewu.status.freshservice.com/incidents/205 Maintenance Banner Admin Pages (PROD) are slow to load and not always responsive to login requests. Wed, 18 Mar 2026 16:45:00 +0000 https://ewu.status.freshservice.com/incidents/209 https://ewu.status.freshservice.com/incidents/209 Incident The Banner Reporting Database (RPTP) has not synced with PROD since 7:31 AM. We have opened a case with Ellucian and are monitoring for a resolution. Mon, 16 Mar 2026 14:30:00 +0000 https://ewu.status.freshservice.com/incidents/208 https://ewu.status.freshservice.com/incidents/208 Incident Monthly module upgrades performed by Ellucian. Sat, 14 Mar 2026 01:00:00 +0000 https://ewu.status.freshservice.com/incidents/204 https://ewu.status.freshservice.com/incidents/204 Maintenance Banner Admin Pages (PROD) are slow to load and not always responsive to login requests. Ellucian is actively engaged in troubleshooting the issue. Ellucian has identified a potential solution. They will restart Banner Production database at 8:00 pm Pacific. They estimate a 2-hour outage. Thu, 12 Mar 2026 23:17:00 +0000 https://ewu.status.freshservice.com/incidents/207 https://ewu.status.freshservice.com/incidents/207 Incident We are experiencing load errors in Banner Admin Pages. This is a potential repeat of the March 9th issues, but is being triaged as a new incident. Ellucian has completed its work. The outage notice will remain in place until more extensive testing in the morning. Thu, 12 Mar 2026 21:02:00 +0000 https://ewu.status.freshservice.com/incidents/206 https://ewu.status.freshservice.com/incidents/206 Incident We are experiencing load errors in Banner Admin Pages. This is a potential repeat of the morning's issues, but is being triaged as a new incident. Users are able to login to Banner Admin Pages, but unable to navigate to any specific forms. Mon, 09 Mar 2026 22:07:00 +0000 https://ewu.status.freshservice.com/incidents/203 https://ewu.status.freshservice.com/incidents/203 Incident Banner Admin Pages (PROD) is slow to load across all modules. A high priority ticket has been filed with Ellucian and the issue is being actively tracked and monitored. Eaglenet Experience (SSB) is unaffected. Mon, 09 Mar 2026 17:03:00 +0000 https://ewu.status.freshservice.com/incidents/202 https://ewu.status.freshservice.com/incidents/202 Incident RPTP is not currently syncing with PROD and is behind by about 3 hours. I have opened an Ellucian support case to address the issue. Fri, 27 Feb 2026 11:00:00 +0000 https://ewu.status.freshservice.com/incidents/201 https://ewu.status.freshservice.com/incidents/201 Incident The Banner Production Reporting Database (RPTP) is out of sync with the Banner Production database (PROD). We are opening a case with Ellucian to address the issue. Wed, 25 Feb 2026 17:36:00 +0000 https://ewu.status.freshservice.com/incidents/200 https://ewu.status.freshservice.com/incidents/200 Incident The RPTP sync is currently lagging. We have opened a case with Ellucian to address the issue. Mon, 23 Feb 2026 16:20:00 +0000 https://ewu.status.freshservice.com/incidents/199 https://ewu.status.freshservice.com/incidents/199 Incident